Privacy policy

Privacy Policy

Pretty Phat Creations

Last updated: July 2026

Pretty Phat Creations operates this store and website to provide you with a curated shopping experience (the "Services"). This Privacy Policy describes how we collect, use, and disclose your personal information when you visit, use, or make a purchase from us, or otherwise communicate with us.

Please read this Privacy Policy carefully. By using and accessing any of the Services, you acknowledge that you have read and understood this Privacy Policy.

Personal Information We Collect

We may collect the following categories of personal information depending on how you interact with us:

  • Contact details including your name, address, billing address, shipping address, phone number, and email address.
  • Financial information including payment card details and transaction information.
  • Account information including your username, password, and preferences.
  • Transaction information including items you view, add to cart, or purchase.
  • Communications with us including customer support enquiries.
  • Device and usage information including your IP address, browser type, and how you interact with our Site.

How We Collect Personal Information

We collect personal information:

  • Directly from you when you create an account, place an order, or contact us.
  • Automatically through cookies and similar technologies when you use our Site.
  • From service providers and third-party partners who assist us in operating our business.

How We Use Your Personal Information

We use your personal information to:

  • Process and fulfil your orders, including shipping and returns.
  • Communicate with you about your orders, account, and enquiries.
  • Send marketing and promotional communications (you may opt out at any time).
  • Improve and personalise your shopping experience.
  • Detect and prevent fraud and ensure the security of our Site.
  • Comply with our legal obligations under New Zealand law.

How We Disclose Your Personal Information

We may share your personal information with:

  • Service providers who assist us with payment processing, shipping, IT, and customer support.
  • Marketing and advertising partners to help us reach you with relevant promotions.
  • Shopify, which powers our store and processes data on our behalf. For more information, visit the Shopify Consumer Privacy Policy.
  • Law enforcement or government agencies where required by law.

Your Rights

Under the New Zealand Privacy Act 2020, you have the right to:

  • Access the personal information we hold about you.
  • Request correction of inaccurate personal information.
  • Ask us to delete your personal information (subject to legal obligations).
  • Opt out of marketing communications at any time using the unsubscribe link in our emails.

To exercise any of these rights, please contact us at prettyphatcreations@gmail.com. We will respond within a reasonable timeframe.

Cookies

We use cookies and similar technologies to improve your browsing experience and analyse Site traffic. You can manage cookie preferences through your browser settings.

Data Security

We take reasonable steps to protect your personal information from unauthorised access, loss, or misuse. However, no method of transmission over the internet is completely secure.

Data Retention

We retain your personal information for as long as necessary to provide our Services, comply with legal obligations, and resolve disputes.

Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated date. Your continued use of our Site after changes are posted constitutes your acceptance of the revised Policy.

Contact

For any questions about this Privacy Policy or to exercise your privacy rights, please contact us at:

📧 prettyphatcreations@gmail.com